Shipping Policy

Effective Date: August 13, 2026

At HYDROFIT, we’re committed to getting your order to you quickly, securely, and in excellent condition.

Order Processing

Orders are typically processed within 1–2 business days after purchase. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Times

We currently offer shipping within the United States.

• Standard Shipping: 3–7 business days

• Processing Time: 1–2 business days

• Total Estimated Delivery: 4–9 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of HYDROFIT'S control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

From time to time, HYDROFIT may offer free shipping promotions. Any applicable promotion will be clearly displayed at checkout.

Tracking Your Order

Once your order has shipped, you’ll receive an email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

Delayed or Missing Orders

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and with household members or neighbors.

If your order is significantly delayed or appears to be lost in transit, contact us at support@hydrofit.com and we’ll help you determine the next steps.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your purchase.

If you provide an incorrect or incomplete address, HYDROFIT may not be responsible for delays, additional shipping charges, or packages that cannot be delivered.

If you notice an error immediately after placing your order, contact us as soon as possible. We’ll do our best to make corrections before the order ships, but changes cannot be guaranteed.

Damaged Packages

If your HydroFit arrives damaged, please contact us within 7 days of delivery and include photos of the damaged product and packaging. We’ll review the issue and work with you toward an appropriate resolution.

Questions

For questions regarding your order or shipping, contact:

HydroFit Customer Support
hydrofitcohelp@gmail.com

HydroFit reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page.